Wasoko App: Revolutionizing Last-Mile Delivery for African Retailers

Name com.sokowatch_customer_app
Size35 Mb
UpdatesJanuary 13, 2024
CategoryShopping Services
Wasoko App: Revolutionizing Last-Mile Delivery for African Retailers
About Wasoko App

In the dynamic landscape of Fast Moving Consumer Goods (FMCG) distribution, last-mile delivery plays a pivotal role. Enter Wasoko App, also known officially as Sokowatch, standing tall as the numero uno choice for last-mile delivery agents catering to informal retailers across Africa. This article delves into the myriad features and services offered by Wasoko App, highlighting its impact on the growth of informal retailers, its expansive reach, and the secure and user-friendly experience it provides.

Features and Services of Wasoko App

Table Of Content

1. Facility of Buy Now Pay Later

Wasoko App introduces a game-changing feature – the ‘Beli Sekarang Bayar Nanti’ (Buy Now Pay Later) service. This facility empowers retailers, allowing them to procure goods without immediate financial strain, fostering a sustainable and resilient business model.

2. Mission to Catalyze Retailer Growth

Central to Wasoko’s mission is the commitment to catalyzing the growth of every retailer. The app goes beyond being a delivery service, actively contributing to the development of retailers by providing tools and resources essential for their success.

3. Serving Retailers Across Africa

Wasoko App extends its services across the expansive continent of Africa, recognizing the diversity and vibrancy of informal retail markets. With a widespread network, it ensures that retailers in various regions have access to efficient last-mile delivery services.

4. Guaranteed Data Security

Security is paramount in the digital age. Wasoko App prioritizes the confidentiality and integrity of retailer data, implementing robust measures to guarantee the security of sensitive information throughout the transaction process.

5. Intuitive and User-Friendly App Interface

Navigating the digital landscape can be challenging, especially for small retailers. Wasoko App addresses this by offering a user-friendly interface, ensuring that retailers can easily use the app to manage orders, track deliveries, and access valuable insights for their businesses.

6. Responsive Customer Support

With a commitment to customer satisfaction, Wasoko App provides round-the-clock customer support. A dedicated team is ready to answer any queries retailers may have, offering assistance 24/7 to ensure a seamless experience.

7. Same-Day Delivery Service

Acknowledging the urgency of FMCG deliveries, Wasoko excels in providing same-day delivery services. This feature ensures that retailers can swiftly replenish their stock, meeting the demands of their customers without delay.

8. And Many More

Beyond the highlighted features, Wasoko continues to impress with a range of additional services designed to streamline the supply chain and enhance the overall retail experience.

Getting Started with Wasoko App

Embracing the convenience of Wasoko is a straightforward process. Retailers can follow these steps to start benefitting from its comprehensive services:

  1. Download the App: Wasoko is easily accessible on the Google Play Store. Retailers can download and install the app on their mobile devices.
  2. Create an Account: Setting up an account on Wasoko involves a simple registration process, enabling retailers to personalize their experience and access tailored services.
  3. Login and Explore Dashboard: Upon successful registration, retailers can log in to their accounts and explore the intuitive dashboard. The dashboard provides a comprehensive overview, allowing retailers to initiate and manage their deliveries seamlessly.

Customer Support Contacts

For any inquiries or assistance, Wasoko offers multiple channels for retailers to get in touch:

  • Email: contact@wasoko.com
  • Toll-Free Numbers:
    • Kenya: 0800720188
    • Uganda: 0800388788
    • Non Toll-Free Rwanda: +250783235737
  • WhatsApp Numbers:
    • Kenya: +254769826147
    • Uganda: +256741914240
    • Tanzania: +255714989092
    • Rwanda: +250781028946
    • Tanzania: 0800781818


In conclusion, Wasoko emerges as a transformative force in the realm of last-mile delivery for FMCG retailers in Africa. Its innovative features, commitment to retailer growth, and expansive service reach position it as the premier choice for informal retailers looking to streamline their supply chain and enhance their business operations.

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